Privacy Policy

Effective Date: 25 November 2025

TapNow India (“TapNow India”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal and business information you provide while using our products, websites, software, applications, and services.

This Privacy Policy explains how we collect, use, store, process, and protect information relating to our products and services, including:

1. AI Reviews + Auto Reply & GMB Automation

2. Single Page Website Builder with AI Content

3. Restaurant QR Menu & Order Management

4. Digital V-Card Maker & NFC

5. Loyalty Program & Reward System

By accessing or using TapNow India services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Depending on the product or service you use, we may collect:

A. Personal Information

• Name

• Mobile number

• Email address

• Business/organization name

• Business address

• Billing and payment information

• Profile photograph or business logo

• Website and social media information

• Other information voluntarily provided by you

B. Business Information

For business-related products, we may collect:

• Business name and category

• Business address and contact details

• Business hours

• Products and services

• Prices and offers

• Menu information

• Business descriptions

• Customer-facing promotional content

• Google Business Profile-related information where access is authorized

C. Customer and Transaction Information

For QR ordering and loyalty services, information may include:

• Customer name or contact details where voluntarily provided

• Order details

• Order date and time

• Order amount

• Loyalty points/stamps/rewards

• Redemption history

• Feedback and review information

We only request information reasonably necessary to provide the relevant service.

2. Product-Specific Data Use

AI Reviews + Auto Reply & GMB Automation

If you authorize TapNow India to connect with or manage information associated with your Google Business Profile or related business services, we may process business profile information, reviews, ratings, and related content for purposes such as:

• Review monitoring

• Review management

• AI-assisted reply generation

• Automated or scheduled responses where enabled

• Business profile management and optimization

• Reporting and analytics

TapNow India does not claim ownership of your Google Business Profile or customer reviews.

Single Page Website Builder with AI Content

We may process:

• Business information

• Images and logos

• Product/service information

• User-provided text

• AI-generated website content

• Domain and hosting-related information

AI-generated content may be created using information supplied by the user. Users are responsible for reviewing and verifying the accuracy, legality, and suitability of published content.

Restaurant QR Menu & Order Management

We may process:

• Restaurant details

• Menu items and prices

• Customer orders

• Order status

• Table/order identifiers

• Customer information voluntarily provided during ordering

• Transaction-related information

Payment information may be processed by third-party payment providers. TapNow India generally does not store complete payment card details unless specifically stated for a particular service.

Digital V-Card Maker & NFC

We may process:

• Name and designation

• Phone number

• Email

• Business address

• Website

• Social media links

• Profile photograph

• Business logo

• Other information entered into the digital card

NFC products may contain or direct users to digital information configured by the account holder.

Loyalty Program & Reward System

We may process:

• Customer identifiers

• Visit or transaction information

• Loyalty stamps/points

• Reward eligibility

• Reward redemption records

• Business and campaign information

The information is used to operate the loyalty and reward program and provide related reporting.

3. How We Use Information

We may use collected information to:

• Create and maintain user accounts

• Provide and operate our services

• Generate websites, digital cards, menus, and promotional content

• Process orders and loyalty transactions

• Generate AI-assisted content and replies

• Provide customer support

• Send service-related notifications

• Process payments and subscriptions

• Improve products and system performance

• Prevent fraud, abuse, or unauthorized access

• Maintain security and technical records

• Comply with applicable laws and legal obligations

We do not sell personal information to third parties as a business practice.

4. AI-Generated Content

Some TapNow India services use artificial intelligence to generate content, including:

• Review replies

• Website text

• Business descriptions

• Marketing content

• Menu-related descriptions

• Other business communications

AI-generated output may contain inaccuracies or omissions. Users are responsible for reviewing content before relying on or publishing it, particularly where legal, financial, medical, regulatory, or other sensitive information is involved.

5. Third-Party Services

Our services may integrate with third-party platforms and service providers, including:

• Google services

• Payment gateways

• Hosting providers

• Cloud infrastructure providers

• Messaging and communication services

• Analytics and technical service providers

Third-party services operate under their own privacy policies and terms. TapNow India is not responsible for the privacy practices of independent third parties.

6. Data Security

We use reasonable technical and organizational measures intended to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet-based service can guarantee absolute security.

Users are responsible for maintaining the confidentiality of their passwords, login credentials, API keys, and account access information.

7. Data Retention

We retain information for as long as reasonably necessary to:

• Provide contracted services

• Maintain accounts and records

• Meet legal or regulatory requirements

• Resolve disputes

• Enforce agreements

• Maintain legitimate business records

When information is no longer reasonably required, it may be deleted, anonymized, or securely disposed of, subject to applicable legal requirements.

8. User Rights and Responsibilities

Users should provide accurate and lawful information and must have the necessary rights or permissions to provide content, images, business information, customer information, and other data to TapNow India.

Where applicable, users may request access, correction, or deletion of their personal information, subject to legal and contractual limitations.

9. Children's Privacy

Our services are primarily intended for businesses and general users and are not specifically directed toward children.

We do not knowingly collect personal information from children for purposes prohibited by applicable law.

10. Changes to this Privacy Policy

TapNow India may update this Privacy Policy from time to time.

The updated version will be published on the applicable TapNow India website or service. The revised policy will become effective from the date stated in the updated version.

11. Contact Us

For privacy-related questions, requests, or concerns, please contact:

TapNow India
Email: tapnowindia@gmail.com
Phone: 0172-2910561 / 6239710660